What counts as user content #
Profile photos, in-app messages, ratings and comments, safety and support reports with their attachments, and anything else you submit through the platform.
Your responsibilities #
- Submit only content you have the right to submit.
- No unlawful, harassing, discriminatory, sexually explicit, deceptive, or infringing content.
- No other person's personal information without their permission.
- Profile photos must depict you.
License to operate the platform #
You keep ownership of your content. You grant Ride a nonexclusive, royalty-free license to host, store, reproduce, process, translate, display, and share your content as needed to operate the platform — for example, showing your profile photo to your trip counterpart, translating a chat message, or reviewing a safety report. Ride does not use your content for advertising without separate permission.
Ratings and reviews #
Ratings must reflect your genuine experience. Ride may remove or discount ratings that are fraudulent, retaliatory, discriminatory, or unrelated to the trip, and may act on accounts that abuse the rating system.
Moderation #
Ride may review, remove, or restrict content that violates policy or law, and may preserve content as required for investigations and legal obligations.
Feedback and suggestions #
Ideas and suggestions you send about the platform may be used by Ride without restriction or compensation. Do not send feedback you consider confidential.
Contact #
Email support@ridebylamar.com or call (561) 542-7560.